Mrs. Johnson, an 83-year-old woman, had lived in her cozy apartment for over 30 years. But now she was finding it difficult to manage on her own. Her family wanted to find a place where she could receive the care and attention she needed while still maintaining her independence. They researched various senior care facilities in the area, but none seemed to fit Mrs. Johnson’s specific needs. That was until they found Carnegie East House.
At Carnegie East House, they understood that each resident had their own unique needs, preferences and interests. They took the time to get to know Mrs. Johnson and her family, listening to their concerns and ensuring that her transition to their community was as smooth as possible. They provided her with personalized care and attention, taking into account her medical needs, lifestyle and hobbies.
Nestled in the heart of New York City, Carnegie East House has been providing exceptional senior care services for over 40 years. The cornerstone of their care philosophy is centered on meeting the unique needs of each individual resident. Joseph H. Girven, the Executive Director, embodies this philosophy and has led the team with unwavering commitment and dedication to ensuring the health and safety of all residents, especially since the onset of the COVID-19 pandemic.
With over 40 years of experience, the senior care service provider company has established a reputation as a leader in senior care services. They offer a range of options to fit each resident’s individual needs, including independent living, assisted living and memory care. Moreover, their dedicated staff includes healthcare professionals, social workers and therapists who work together to provide comprehensive and coordinated care.
Carnegie East House is not just a place where older adults can receive care; it is a place where they can thrive. They provide a safe and comfortable environment where residents can continue to lead fulfilling lives and pursue their passions. With their commitment to personalized care and attention, Carnegie East House is a senior care service provider that families can trust.
It is no surprise that Carnegie East House is widely regarded as one of the best senior care service providers in New York City, and the team continues to raise the bar for excellence in senior care.
Let’s dive in to learn in-depth about the company’s operations that capture its commitment to providing personalized and compassionate senior care services.
Carnegie East House in Brief
Carnegie East House is a non-profit residence managed by a dedicated Board of Directors dedicated to providing valuable support and guidance to its community. Carnegie East House and James Lenox House are part of the James Lenox House Association, which was founded more than 150 years ago to provide comfortable, safe and affordable housing for older adults in New York City.
Since 2002, the mission of Carnegie East House has been to provide comfortable, safe and supportive enriched housing for older adults. It is a non-profit organization dedicated to helping and empowering seniors by improving their quality of life through safe and affordable housing. Its community celebrates individual freedom and offers support when and where it is needed.
Carnegie East House has earned a reputation for providing exceptional care and attention to residents. Visitors always comment that they can “feel” the difference when they walk through its building. This atmosphere is created by a caring team that supports residents with expertise and compassion.
Diverse Activities at Carnegie
Carnegie’s various activities are designed to keep residents happy, healthy and intellectually engaged. There is a whole schedule of health and exercise and cultural events on and off. Lessons from theatre and dance professionals take place in the area, and a theatre group is open to residents.
Residents who need assistance at the expense of private insurance can seek medical assistance. A licensed nurse is on call seven days a week. In addition to three meals from the extensive gourmet menu, the monthly rent includes cleaning once a week, 3.5 hours of personal hygiene service (e.g. bathing, dressing and tidying) per week, personal laundry (including bed linen and towels), utilities, in addition to telephone and cable TV, 24-hour concierge service. Pets are also allowed. There is a beauty salon and a solarium. The kitchenettes have an efficient fridge, freezer and oven.
All apartments are designed to enhance independence and a safe environment for older adults – an accessible toilet and shower with multiple handles, an emergency call system that connects to the concierge’s desk for quick response, and building features such as day rooms throughout the apartment, a library, a computer room with Internet access, a library for the visually impaired, and a wellness and rehabilitation center.
Secular and religious holidays are celebrated. There will be a prayer service and a Sabbath service. CEO Joseph Girven sums up life at Carnegie East House as a “vibrant, supportive residential community” with a “dynamic population living fulfilling and enriching lives.”
As the demographic construct of “older adults” evolves and more baby boomers age, the company will have more technology users who have a higher level of proficiency. Thus, new needs will have to be met. New buildings and residential units will have to be much more energy-efficient. Additionally, advances in technology will enable clinicians and patients to interface more efficiently and effectively.
Words of Wisdom
For the budding entrepreneurs and enthusiasts who desire to venture into the senior care industry, Girven advises, “No matter how we serve this market, it all boils down to individual care. Never lose sight of the true objective—taking care of each person as you would your mother, father, friend, sister, or brother.”
Scaling 2023 and Beyond
Reflecting on the year 2023, Girven emphasizes, “At present, we will focus on improving our communities and elevating all facets of operations. We are planning a sizeable renovation project and the addition of some exciting new amenities. Our operations and programming are constantly evolving to meet our residents’ new needs and to serve them better.”
- Consistently ranked among the best adult care communities in Manhattan
- Joseph H. Girven was recognized for his stewardship in Crain’s New York Business 2021 “Notable in Nonprofits and Philanthropy”
Story of Joseph H. Girven
Joseph Girven is a former financial executive and certified public accountant. His career took a dramatic turn when he became a Licensed Master Social Worker. Girven’s social service career focused on protecting and supporting older adults and the disabled from its inception. For 13 years, Girven was engaged in a leadership position at the Lenox Hill Neighborhood House, a provider of older adult essential services in New York City. However, 11 years ago, Girven became the Executive Director of the James Lenox House Association and Carnegie East House.
Throughout his tenure at both residential communities, Girven has consistently led with insightful leadership and judicial stewardship. The recent challenges presented by Covid-19 tested the most formidable industry champions with unprecedented safety challenges, regulatory demands, and market pressures. Girven successfully navigated the shoals of the pandemic and succeeded in taking care of all residents through his tireless and dedicated vigilance and guidance. He moved into Carnegie East House to be “on-the-ground” and available around the clock, every day. Throughout the long-term care residential housing sector, the pandemic presented many horrific realities and outcomes. Girven’s move to live “on-site” went far to reassure residents and their families.
Under Girven’s direction, Carnegie East House employed conservative measures from the onset of the pandemic—before they were mandated. As a result of his vigilance, the residents were kept safe.